Privacy policy
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the controller” in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
Real Cookie Banner
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. You can find details on how “Real Cookie Banner” works at https://devowl.io/de/rcb/datenverarbeitung/
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
External hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.
External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.
We use the following hoster:
Raidboxes GmbH
Hafenstraße 32
48153 Münster
You can contact us at any time if you have further questions on the subject of data protection.
User rights in detail:
You have the following rights:
1. request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about 2. you and additional information
3. request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and 4. machine-readable format
5. request a correction of the personal data that we have stored about you
6.request the deletion of your personal data
7.object to the processing of your personal data by us
8. request the restriction of the processing of your personal data by us
9.submit a complaint to a supervisory authority
Please note, however, that these rights do not apply without restriction, but are subject to our own legitimate interests and official regulations.
If you would like to exercise any of the rights listed here or would like further information, please contact our data protection officer at:
ask-an-engineer GmbH & Co. KG
Hauptstraße 127
D-40789 Monheim am Rhein
Phone: +49 800 633 4357
E-mail: info@aa-eng.de
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses an SSL or SSL-encrypted connection. TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are:
Visited page on our domain
Date and time of the server request
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
IP address
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Contact form
Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory statutory provisions – in particular retention periods – remain unaffected.
Basis for data collection
The processing of your personal data (i.e. any data that can reasonably be used to identify you; “personal data”) is necessary to fulfill our contractual obligations to you and to enable us to provide you with our services, protect our legitimate interests and comply with legal and financial regulatory obligations to which we are subject.
By using this website, you consent to the collection, storage, use, disclosure and other exploitation of your personal data as described in this Privacy Policy.
Please read the privacy policy carefully before making any decisions.
What data is recorded?
We collect two types of data and information from users.
The first category includes non-identifying and non-identifiable user data that is provided or collected through the use of the website (“non-personal data”). We do not know the identity of the user from whom non-personal data has been collected. The non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information relating to software and hardware (e.g. browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).
The second category includes personal data, i.e. data that identifies an individual or can be identified through appropriate measures. Such data includes:
Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.
Registration data: When you register on our website, you will be asked to provide certain information, such as: First and last name, e-mail address or address or other information.
How do we obtain data about you?
We obtain your personal data from various sources:
You provide us with such data voluntarily, for example when you register on our website.
We receive such data when you use our website or access it in connection with one of our services.
We receive such data from other providers, services and from public registers (e.g. from data traffic analysis providers).
How is the data used? To whom is the data passed on?
We do not pass on user data to third parties, except as described in this privacy policy.
We use data for the following purposes:
To communicate with you (sending notices regarding our services, providing technical information and, if necessary, processing customer service inquiries)
For information about new updates and services
To place advertisements in the context of using our website (further information under “Advertising”)
To market our websites and products (further information under “Marketing”)
For statistical and analytical purposes that serve to improve the website
In addition to the various uses listed above, we may also share personal data with our subsidiaries, affiliates and subcontractors.
In addition to the purposes set out in this Privacy Policy, we may share personal data with our trusted third party providers based in different jurisdictions around the world for the following reasons:
Hosting and operating our website
Providing our services, including the personalized display of our website
Storing and processing such data on our behalf
Placement of ads and the ability to evaluate the success of our advertising campaigns, retargeting of users
Providing marketing offers and promotional materials in connection with our website and services
Carrying out studies, technical diagnoses or analyses
We may also disclose information when we believe in good faith that it is helpful or appropriate to do so: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and investigate possible violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other misconduct, suspected fraud or security issues; (iv) to assert or enforce our own legal claims or to defend ourselves against the claims of others; (v) protect the rights, property or safety of us, our users, your safety or the safety of third parties; or to (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.
Cookies
We and our partners use cookies to provide the corresponding services. This also applies when you visit our website or access our services.
A “cookie” is a small data package that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for different purposes. This includes, for example, easier navigation between different pages, automatic activation of certain functions, saving your settings and optimized access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.
This website uses the following types of cookies:
a. “Session cookies” that ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device as soon as you close your browser.
b. “Persistent cookies”, which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.
c. “Third-party cookies” , which are set by other online services that are represented with their own content on the page you are visiting. These may be, for example, external web analytics companies that record and analyze access to our website.
Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the device settings of your device. Follow the corresponding instructions. Please note that deactivating cookies may restrict certain functions when using our website.
The tool we use is based on the technology of Snowplow Analytics . The data we collect on the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve its own offering.
Use of fonts or Google Web Fonts
This website uses web fonts provided by Google for the uniform display of fonts. We host these fonts locally on our server at RaidBoxes. When you access our website, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
This change means that no data is transferred to servers in the USA. Your browser establishes the connection to our server in order to provide the fonts. Your IP address will not be transmitted to Google.
The use of Google Web Fonts is based on Art. 6 para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in the uniform presentation of the typeface on our website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information about Google Web Fonts can be found at Link to the Google Fonts FAQ and in Google’s privacy policy: Link to Google’s privacy policy.
Your rights
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to object, the right to data portability and the right to lodge a complaint with the competent supervisory authority. You can also request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.
Social networks
We use XING on our website for communication and professional networking. Please note that your use of XING is subject to XING’s Terms of Use and Privacy Policy. As part of our website, personal data that you provide via XING may be collected and used. We protect your data appropriately and do not share it with third parties unless this is required by law or necessary. You have the right to view your stored data and, if necessary, to withdraw your consent to processing. For further information on data protection in relation to XING, please refer to XING’s privacy policy and for details on how they handle your personal data, please refer to XING’s privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you wish to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Details on how they handle your personal data can be found in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.
WhatsApp Business
We use WhatsApp Business on our website for communication. The data we collect includes your telephone number and messages. We use this data exclusively to respond to your inquiries and for communication purposes. We protect your data and do not share it with third parties unless this is required by law. You have the right to view your data and to withdraw your consent to processing at any time. Please refer to WhatsApp’s terms of use and privacy policy for more information.